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fopen(/home/c/cq74669/matras-lend/public_html/system/storage/cache/cache.currency.1620268437): failed to open stream: Disk quota exceeded in /home/c/cq74669/matras-lend/public_html/system/library/cache/file.php on line 49Warning: flock() expects parameter 1 to be resource, boolean given in /home/c/cq74669/matras-lend/public_html/system/library/cache/file.php on line 51Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/c/cq74669/matras-lend/public_html/system/library/cache/file.php on line 53Warning: fflush() expects parameter 1 to be resource, boolean given in /home/c/cq74669/matras-lend/public_html/system/library/cache/file.php on line 55Warning: flock() expects parameter 1 to be resource, boolean given in /home/c/cq74669/matras-lend/public_html/system/library/cache/file.php on line 57Warning: fclose() expects parameter 1 to be resource, boolean given in /home/c/cq74669/matras-lend/public_html/system/library/cache/file.php on line 59 Гарантия

Гарантия

Каждому клиенту важно сделать не только выгодную покупку, но и быть уверенным в ее качестве. Мы это прекрасно понимаем, поэтому предоставляем на всю представленную в нашем интернет магазине продукцию фирменные сертификаты.

Сделав покупку у нас, вы гарантированно получите товар надлежащего качества, соответствующий всем заявленным параметрам и характеристикам. После доставки товара вы получите гарантий талон и чек.

Когда начинает действовать гарантия?

  • со дня доставки товара клиенту, если в договоре нет дополнительных уточнений;
  • в случае, когда нет возможности уточнить дату покупки гарантия идет с момента производства товара.

Что включает в себя гарантия

  • устранение выявленных дефектов/недостатков товара в специализированных сервисных центрах;
  • обмен товара на идентичный без дополнительной оплаты;
  • обмен на товар из той же товарной группы с доплатой;
  • возврат товара при наличии оснований и возврат денежных средств.

У нас представлен большой ассортимент продукции с гарантийным сроком от 2 до 12 лет. Точный срок гарантии вы можете увидеть в карточке товара или уточнить у менеджера.

Поддержка

Наш интернет магазин всегда занимает сторону покупателя в спорных вопросах с производителях матрасов и мебели. Исходя из нашего опыта- таких вопросов предостаточно. Крупные производители очень долго отвечают на запросы рядовых покупателей, иногда это затягивается до нескольких недель, а иногда в счет идут и месяцы. Мы со своей стороны сделаем все возможное, чтобы рекламаций и подобных обращений не возникало вовсе. Но а если возникнет - разобраться с ним в кратчайшие сроки. Мы знаем - на какие рычаги надавить, чтобы ускорить любой процесс.  Ведь наш клиент - это наш партнер и отстаивать его интересы  - наша задача. Мы сделаем все, чтобы покупатель получил самый качественный товар в кратчайшие сроки на самых выгодных условиях. Будем рады видеть вас в числе наших клиентов.